Search found 7 matches

by Liu Ze_S99
2018-07-02 3:31
Forum: Customer Support
Topic: Cant login, stuck at loading screen
Replies: 15
Views: 3940

Re: Cant login, stuck at loading screen

[quote="Goddess"]

Hi there, about this problem have fixed, and we'll try to make sure that server down problem wont happens again.

[/quote]


It happens again. What are you guys doing? Same situation. Similar event. WTF

by Liu Ze_S99
2018-06-23 15:47
Forum: Customer Support
Topic: Cant login, stuck at loading screen
Replies: 15
Views: 3940

Re: Cant login, stuck at loading screen

Took forever to login today. Can't do anything even if after login. Checked internet - no problem. Tried to ping your server and found lots of lost packet. No problem with other sites. Please don't do any maintainance or upgrade on the last day of event. Lost all events rewards... arghhhhh........ P...
by Liu Ze_S99
2018-06-18 2:47
Forum: Customer Support
Topic: can not login to the game
Replies: 5
Views: 1241

Re: can not login to the game

Can't log in as well. Redirected to facebook login.

by Liu Ze_S99
2016-11-23 17:20
Forum: Customer Support
Topic: cant access my account
Replies: 29
Views: 4133

Re: cant access my account

for those who still can't, i managed to access using stk.carolgames.com - you can try that.


by Liu Ze_S99
2016-11-23 9:34
Forum: Customer Support
Topic: cant access my account
Replies: 29
Views: 4133

Re: cant access my account

[quote="Zenesis"]

seriously we miss wb , we really deserve a compensation for this!

[/quote]


not just wb. how long does it takes for them to fix this???


by Liu Ze_S99
2016-11-23 7:04
Forum: Customer Support
Topic: cant access my account
Replies: 29
Views: 4133

Re: cant access my account

I think carolgames screwed up when adding new games. This is bad!!! :-(

by Liu Ze_S99
2016-11-23 6:52
Forum: Customer Support
Topic: cant access my account
Replies: 29
Views: 4133

Re: cant access my account

same with me. can't access account and there is no facebook login. how to login now?