Black Screen

VishonZoey_S19
Posts: 7
Joined: 2017-02-09 18:25

Black Screen

Post by VishonZoey_S19 » 2019-03-06 16:12

S19 I can login, but just get a black screen

DaleHai_S5
Posts: 7
Joined: 2016-12-26 12:42

Re: Black Screen

Post by DaleHai_S5 » 2019-03-06 20:28

me too.. thought it was my isp .. funny, i can log in at certain locations.. now at the library and black screen again.. was wondering if you tried another location or if you have any word on what is going on.. thanks ..

DaleHai_S5
Posts: 7
Joined: 2016-12-26 12:42

Re: Black Screen

Post by DaleHai_S5 » 2019-03-06 20:38

uh.. ps.. i am logged in but i have no idea who NewmanZack at s179 is.. ???? idk what's happening!!

DaleHai_S5
Posts: 7
Joined: 2016-12-26 12:42

Re: Black Screen

Post by DaleHai_S5 » 2019-03-06 20:41

on a side note.. i am able to log in on ipad with puffin browser.. but cannot load on opera, ie, chrome, or firefox..

DaleHai_S5
Posts: 7
Joined: 2016-12-26 12:42

Re: Black Screen

Post by DaleHai_S5 » 2019-03-06 22:08

i tried to login again and this is the reply:

Your connection is not secure

The owner of www.boq.carolgames.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

VishonZoey_S19
Posts: 7
Joined: 2017-02-09 18:25

Re: Black Screen

Post by VishonZoey_S19 » 2019-03-06 22:35

I got mine to finally work in edge. I had to uninstall windows update KB4482887 once I did that it worked in edge. It still doesn't work in Firefox or chrome. I knew it had to be a local issue because I could login on my son's computer and he is on windows 7. Still it is real slow.... if I find out any more I will post it.

DaleHai_S5
Posts: 7
Joined: 2016-12-26 12:42

Re: Black Screen

Post by DaleHai_S5 » 2019-03-06 22:50

oh thank you.. i will try to load edge etc, much appreciated!

VishonZoey_S19
Posts: 7
Joined: 2017-02-09 18:25

Re: Black Screen

Post by VishonZoey_S19 » 2019-03-06 23:11

I just got chrome to work...... I had to uninstall chrome and then reinstall, will try that with firefox probably tomorrow.

DaleHai_S5
Posts: 7
Joined: 2016-12-26 12:42

Re: Black Screen

Post by DaleHai_S5 » 2019-03-06 23:54

thank you for all your info. i just uninstalled firefox and reinstalled.. i unblocked boq and still cannot access.. when you uninstall chrome, do you lose your saved data (specifically saved passwords)? ty again..

VishonZoey_S19
Posts: 7
Joined: 2017-02-09 18:25

Re: Black Screen

Post by VishonZoey_S19 » 2019-03-07 1:20

Did you uninstall the windows update first? I "think" it gives you the option to save those. I didnt, I wanted a clean install......

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