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Missing FW packages

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Memnochjmf

  • Posts: 1
  • Joined: 2017-03-12 2:36

Missing FW packages

Post2017-07-22 3:16

I am missing the packages that dropped from the divine battles in faction wars today.  Recieved them yesterday with no problems but they are nowhere to be found today.  Anyone else have that problem?  Can a GM please help?

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Manikarnika

  • Posts: 43
  • Joined: 2017-04-20 15:21

Re: Missing FW packages

Post2017-07-23 0:40

I am also missing packs from today, and yesterday. Today however I screenshotted that i didnt get them. 


And heres the chat record:

PerryCosmo Awesome! Defeated Divine Accolade ! Acquired Faction War Deicide Pack

ChenBart Awesome! Defeated Divine Lea ! Acquired Faction War Deicide Pack

[Notice] IvyBart  has achieved a formidable 10uple kill!

ManikarnikaAwesome! Defeated Divine Sunder ! Acquired Faction War Deicide Pack

[Notice] PerryCosmo  has achieved a formidable 10uple kill!

VishonMario Awesome! Defeated Divine Lea ! Acquired Faction War Deicide Pack

ChenBart Awesome! Defeated Divine Accolade ! Acquired Faction War Deicide Pack

Manikarnika Awesome! Defeated Divine Sunder ! Acquired Faction War Deicide Pack

VishonMario Awesome! Defeated Divine Lea ! Acquired Faction War Deicide Pack

[Notice] Manikarnika  has achieved a formidable 10uple kill!

Manikarnika Awesome! Defeated Divine Accolade ! Acquired Faction War Deicide Pack

Manikarnika Awesome! Defeated Divine Sunder ! Acquired Faction War Deicide Pack

ChenBart Awesome! Defeated Divine Lea ! Acquired Faction War Deicide Pack

PerryCosmo Awesome! Defeated Divine Accolade ! Acquired Faction War Deicide Pack

[Notice] IvyBart  has achieved a formidable 20uple kill!

VishonMario Awesome! Defeated Divine Lea ! Acquired Faction War Deicide Pack

IvyBart Awesome! Defeated Divine Sunder ! Acquired Faction War Deicide Pack

Manikarnika Awesome! Defeated Divine Accolade ! Acquired Faction War Deicide Pack

IvyBart Awesome! Defeated Divine Sunder ! Acquired Faction War Deicide Pack

Manikarnika Awesome! Defeated Divine Lea ! Acquired Faction War Deicide Pack

ChenBart Awesome! Defeated Divine Accolade ! Acquired Faction War Deicide Pack

Manikarnika Awesome! Defeated Divine Lea ! Acquired Faction War Deicide Pack

[Notice] 「World BOSS」activity will commence in 5 min!

[Notice] PerryCosmo  has achieved a formidable 10uple kill!

Manikarnika Awesome! Defeated Divine Lea ! Acquired Faction War Deicide Pack

[Notice] IvyBart  has achieved a formidable 30uple kill!

[Notice] Manikarnika  has achieved a formidable 10uple kill!

PerryCosmo Awesome! Defeated Divine Accolade ! Acquired Faction War Deicide Pack

[Notice] VishonMario  has achieved a formidable 10uple kill!

[Notice] You can now enter the 「World BOSS」 activity, use Inspiration to boost your power!


PLEASE credit us the packages we are owed :( I dont know why this should even be an issue, it was working right before. If it isn't broken don't mess with it! 


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ljstroud

  • Posts: 2
  • Joined: 2016-11-13 4:37

Re: Missing FW packages

Post2017-07-23 1:08

This is the second day in a row I have not recieved any of my faction war packs. Like you said fist night was fine but now they are no where to be found.

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kitkoman

  • Posts: 4
  • Joined: 2017-02-07 6:10

Re: Missing FW packages

Post2017-07-23 2:38

Exactly the same issue here. Reported twice in the game to GM. 

I do not accept any other solution than retrieve exact amount of Reward Packs owned 

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Manikarnika

  • Posts: 43
  • Joined: 2017-04-20 15:21

Re: Missing FW packages

Post2017-07-23 2:55

well, about 20 are given out per day, it would be nice if that kind of compensation were given. 


I know i'm owed 6 for the first day and 8 for the 2nd... thats a ton of lost rewards, especially when the rewards in the packs are better than the usual compensation they give for updates or bugs. 


So i can't help but agree, for each day lost, those affected should get at the very least the packs that they were supposed to receive on top of compensation for the 'bug' that shouldnt be there; when it was already up and working fine the first day. And we all loved it. 


Dont the devs know to keep a copy of the old coding in case something goes wrong with a tweak? 



I'm going to continue to post the chat records day after day until this gets fixed. Its the only reason to go into faction war, so broken = unhappy.

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Angel

  • Posts: 666
  • Joined: 2016-10-31 4:14

Re: Missing FW packages

Post2017-07-23 5:13

[quote="Manikarnika"]

well, about 20 are given out per day, it would be nice if that kind of compensation were given. 


I know i'm owed 6 for the first day and 8 for the 2nd... thats a ton of lost rewards, especially when the rewards in the packs are better than the usual compensation they give for updates or bugs. 


So i can't help but agree, for each day lost, those affected should get at the very least the packs that they were supposed to receive on top of compensation for the 'bug' that shouldnt be there; when it was already up and working fine the first day. And we all loved it. 


Dont the devs know to keep a copy of the old coding in case something goes wrong with a tweak? 



I'm going to continue to post the chat records day after day until this gets fixed. Its the only reason to go into faction war, so broken = unhappy.

[/quote]



We have known this problem which has already been reported to our developers, they are working on it. It will take some time but won't be too long. We are so sorry about the inconvenience it brought, hope you can understand it.

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Manikarnika

  • Posts: 43
  • Joined: 2017-04-20 15:21

Re: Missing FW packages

Post2017-07-24 0:35


Still no packs :( I know you are working on it, but it wasnt broken at first, so why is it so hard to just undo what change you made?


Chat log for today


[Notice] Manikarnika  has achieved a formidable 10uple kill!

ChenBartAwesome! Defeated Divine Sunder !Acquired Faction War Deicide Pack

ChenBartAwesome! Defeated Divine Accolade !Acquired Faction War Deicide Pack

[Notice] ChenBart  has achieved a formidable 10uple kill!

ManikarnikaAwesome! Defeated Divine Lea !Acquired Faction War Deicide Pack

GatesDebbieAwesome! Defeated Divine Accolade !Acquired Faction War Deicide Pack

ChenBartAwesome! Defeated Divine Sunder !Acquired Faction War Deicide Pack

[Notice] IvyBart  has achieved a formidable 10uple kill!

ManikarnikaAwesome! Defeated Divine Lea !Acquired Faction War Deicide Pack

[Notice] Manikarnika  has achieved a formidable 10uple kill!

ChenBartAwesome! Defeated Divine Accolade !Acquired Faction War Deicide Pack

IvyBartAwesome! Defeated Divine Lea !Acquired Faction War Deicide Pack

ManikarnikaAwesome! Defeated Divine Sunder !Acquired Faction War Deicide Pack

IvyBartAwesome! Defeated Divine Accolade !Acquired Faction War Deicide Pack

ManikarnikaAwesome! Defeated Divine Lea !Acquired Faction War Deicide Pack

[Notice] Manikarnika  has achieved a formidable 10uple kill!

ManikarnikaAwesome! Defeated Divine Sunder !Acquired Faction War Deicide Pack

[Notice] ChenBart  has achieved a formidable 10uple kill!

[Notice] GatesDebbie  has achieved a formidable 10uple kill!

[Notice] IvyBart  has achieved a formidable 10uple kill!

IvyBartAwesome! Defeated Divine Accolade !Acquired Faction War Deicide Pack

IvyBartAwesome! Defeated Divine Lea !Acquired Faction War Deicide Pack

[Notice] Manikarnika  has achieved a formidable 20uple kill!

IvyBartAwesome! Defeated Divine Lea !Acquired Faction War Deicide Pack

IvyBartAwesome! Defeated Divine Accolade !Acquired Faction War Deicide Pack

ChenBartAwesome! Defeated Divine Sunder !Acquired Faction War Deicide Pack

[Notice] 「World BOSS」activity will commence in 5 min!

[Notice] Manikarnika  has achieved a formidable 30uple kill!

ChenBartAwesome! Defeated Divine Accolade !Acquired Faction War Deicide Pack

[Notice] IvyBart  has achieved a formidable 20uple kill!

IvyBartAwesome! Defeated Divine Lea !Acquired Faction War Deicide Pack

IvyBartAwesome! Defeated Divine Lea !Acquired Faction War Deicide Pack


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Manikarnika

  • Posts: 43
  • Joined: 2017-04-20 15:21

Re: Missing FW packages

Post2017-08-01 21:55

I'm rather disappointed in the compensation that we received for this. I missed nearly 100 boxes in that time, and would have gotten probably 4 or 5 times that from the boxes had they stayed working. 

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Angel

  • Posts: 666
  • Joined: 2016-10-31 4:14

Re: Missing FW packages

Post2017-08-03 3:54

[quote="Manikarnika"]

I'm rather disappointed in the compensation that we received for this. I missed nearly 100 boxes in that time, and would have gotten probably 4 or 5 times that from the boxes had they stayed working. 

[/quote]


Hi. The compensation for the faction war will be sent soon~

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Manikarnika

  • Posts: 43
  • Joined: 2017-04-20 15:21

Re: Missing FW packages

Post2017-08-13 2:41

Wondering when this compensation is/was supposed to be released? None of the mails ive received have been marked as faction war compensation. 

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