bought gold

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princess Beca
Posts: 2
Joined: 2017-11-07 20:23

bought gold

Post by princess Beca » 2018-01-13 6:04


i made a payment for 9.99 usd which amounted to 1800 gold it showed that it went through but i never got it pluss it does not show up in history either


princess Beca
Posts: 2
Joined: 2017-11-07 20:23

Re: bought gold

Post by princess Beca » 2018-01-13 6:06


plus on page princess is spelt wrong it shows priness Beca


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Goddess
Posts: 1224
Joined: 2014-05-14 5:49

Re: bought gold

Post by Goddess » 2018-01-15 7:37

Hi Princess~

I've heard that you have contacted our staff in the game too regarding this issue? Has it been resolved?

If not, please provide your:
1. Character name
2. Server
3. Time of Recharge
4. Digital receipt of the transaction that you did not get the Gold

We will help you to resolve it asap. ^^


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