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Error or Glitch in Surprise Event

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Sir Fr8

  • Posts: 13
  • Joined: 2018-01-07 6:26

Error or Glitch in Surprise Event

Post2018-01-26 1:45

Nickname: Sir Fr8

Server: S129 Zhang Fei-EST


I have Recharged on 3seperate occassions on the same day: 1 for $10 (Actual 900 GoldBonus 300 GoldEvent 1,200 Gold = Total 2,400 Gold) 1 for $20 (Actual 1,800 GoldBonus 600 GoldEvent 2,400 Gold = Total 4,800 Gold) and 1 for $40 (Actual 3,600 GoldBonus 1,200 GoldEvent 4,800 Gold = Total 9,600 Gold) Total purchased withoutEvent & Bonuses= 6,300Gold. With all Bonuses = 16,800Gold

 

According to theSurprise Event in Single Recharge, I should've got the following bonuses aswell:

Recharge for90Gold or More, 300Gold or More & 600Gold or More

 

There is noRecharge of any of those amounts by themselves and if my calculations areright, I have bought those amounts and more with the recharges I havedone. 

Also, if myunderstanding of what it says, is right, it says "or more". It doesnot say "a single recharge of 90Gold, 300Gold or 600Gold"

 

So, it's eithera glitch or it needs to be looked at.


I have tried multiple times to attatch a screen shot, but it will not let me.

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Goddess

  • Posts: 1665
  • Joined: 2014-05-14 5:49

Re: Error or Glitch in Surprise Event

Post2018-01-26 4:20

Hello there Sir Fr8~

Our Single Recharge event only gives you 1 set of items regardless of how much Gold you recharge. Naturally, the more you Recharge, the more Items you get!

What "Recharge for 90 Gold or more" means is, you need to Recharge for 90 - 299 Gold to get that set of Single Recharge prizes.
And if you Recharge for 300 - 599 Gold, then you will get the better set of Single Recharge prizes.

But not both.

The event rule that you described applies for our Accumulative Recharge event :) You can collect those as well~

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James Bravil

  • Posts: 31
  • Joined: 2018-01-07 8:54

Re: Error or Glitch in Surprise Event

Post2018-01-27 8:51

I understand what the description says, but it is very misleading.  If someone is having an event that says if you buy 90 or more you get x prize, if you buy 100 or more you get y prize, and if you buy 110 or more you get z prize.  Every event i have seen run that way, especially with wording like that. You would be eligable for all prizes, x y and z.  I understand that you guys have it set up as 90-299, 300-599, ect... but you cant even get the first two prizes as the minimum gold you can buy is 650.


I will admit though that if you guys have it worded this way we really should recieve all the prizes below the one that we got.  Otherwise people may feel cheated, and think that they were buying enough gold to get xyz and instead only got z.

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Sir Fr8

  • Posts: 13
  • Joined: 2018-01-07 6:26

Re: Error or Glitch in Surprise Event

Post2018-01-27 9:04

If that is the case, then why do you only have 7 pay levels but 10 rewards level?


4.99 = Actual 450 GoldBonus 150 Gold = Total 600 Gold

9.99 = Actual 900 GoldBonus 300 Gold = Total 1,200 Gold

19.99 = Actual 1,800 GoldBonus 600 Gold = Total 2,400 Gold

39.99 = Actual 3,600 GoldBonus 1,200 Gold = Total 4,800 Gold

59.99 = Actual 6,300 GoldBonus 2,200 Gold = Total 8,500 Gold

99.99 = Actual 9,000 GoldBonus 3,000 Gold = Total 12,000 Gold

299.99 = Actual 27,000 GoldBonus 9,000 Gold = Total 36,000 Gold


I know I may be the only one that doesn't get it, but there are 3 rewards that are basically unclaimable.

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tar

  • Posts: 25
  • Joined: 2014-12-31 19:36

Re: Error or Glitch in Surprise Event

Post2018-01-27 14:18


Every recharge will be entitle to claim single recharge rewards once only.

It is not a bug or error or glitch.

It has been like this since the game ever existed.

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Goddess

  • Posts: 1665
  • Joined: 2014-05-14 5:49

Re: Error or Glitch in Surprise Event

Post2018-02-02 16:20

Yes~ the single recharge rewards do not correlate directly with our recharge amount, since there are many denomination options on our recharge page. Other than paypal, there are also other payment methods and other currency, unfortunately we cannot make different rewards for all of the listed recharge amounts~. 

Currently we offer rewards for different 'ranges' of Recharge Amount. Not for exact particular amounts.

Thank you for your understanding ^^


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