Lost my old characters

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numaroth021
Posts: 1
Joined: 2016-05-07 8:53

Lost my old characters

Post by numaroth021 » 2017-04-08 15:51

Dear support,


I had play this game for months and already have high level characters. After a long period of time I did not play, today when I login into my account, I found my character is there no more.


Can you please help me to check what actually happened? Thank you in advance.




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Goddess
Posts: 1224
Joined: 2014-05-14 5:49

Re: Lost my old characters

Post by Goddess » 2017-12-16 12:53

Hi there, please make sure you're choose the right server on your old char :)


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