Lost my old characters

Posts: 1
Joined: 2016-05-07 8:53

Lost my old characters

Post by numaroth021 » 2017-04-08 15:51

Dear support,

I had play this game for months and already have high level characters. After a long period of time I did not play, today when I login into my account, I found my character is there no more.

Can you please help me to check what actually happened? Thank you in advance.

User avatar
Posts: 1222
Joined: 2014-05-14 5:49

Re: Lost my old characters

Post by Goddess » 2017-12-16 12:53

Hi there, please make sure you're choose the right server on your old char :)