Cant login, stuck at loading screen

Spud1990
Posts: 2
Joined: 2018-06-10 18:57

Re: Cant login, stuck at loading screen

Post by Spud1990 » 2018-06-21 7:58

I dont understand what you mean.

How do I do that?


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Goddess
Posts: 1222
Joined: 2014-05-14 5:49

Re: Cant login, stuck at loading screen

Post by Goddess » 2018-06-21 11:34

Hi there, we just check it can normally login, maybe you can try use other browser to try again.


liu
Posts: 7
Joined: 2016-09-08 21:45

Re: Cant login, stuck at loading screen

Post by liu » 2018-06-23 15:47

Took forever to login today. Can't do anything even if after login. Checked internet - no problem. Tried to ping your server and found lots of lost packet. No problem with other sites.


Please don't do any maintainance or upgrade on the last day of event. Lost all events rewards... arghhhhh........ Poor judgement on your side if you do that but if it's alicloud, then I can't fault you.


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Goddess
Posts: 1222
Joined: 2014-05-14 5:49

Re: Cant login, stuck at loading screen

Post by Goddess » 2018-06-24 12:59

Hi there, about this problem have fixed, and we'll try to make sure that server down problem wont happens again.


liu
Posts: 7
Joined: 2016-09-08 21:45

Re: Cant login, stuck at loading screen

Post by liu » 2018-07-02 3:31

[quote="Goddess"]

Hi there, about this problem have fixed, and we'll try to make sure that server down problem wont happens again.

[/quote]


It happens again. What are you guys doing? Same situation. Similar event. WTF


User avatar
Goddess
Posts: 1222
Joined: 2014-05-14 5:49

Re: Cant login, stuck at loading screen

Post by Goddess » 2018-07-02 12:58

Hi there, we already checking that problem, and it can login normal, please try use other browser to login.


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