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Re: Cant login, stuck at loading screen

Posted: 2018-06-21 7:58
by Spud1990

I dont understand what you mean.

How do I do that?


Re: Cant login, stuck at loading screen

Posted: 2018-06-21 11:34
by Goddess

Hi there, we just check it can normally login, maybe you can try use other browser to try again.


Re: Cant login, stuck at loading screen

Posted: 2018-06-23 15:47
by Liu Ze_S99

Took forever to login today. Can't do anything even if after login. Checked internet - no problem. Tried to ping your server and found lots of lost packet. No problem with other sites.


Please don't do any maintainance or upgrade on the last day of event. Lost all events rewards... arghhhhh........ Poor judgement on your side if you do that but if it's alicloud, then I can't fault you.


Re: Cant login, stuck at loading screen

Posted: 2018-06-24 12:59
by Goddess

Hi there, about this problem have fixed, and we'll try to make sure that server down problem wont happens again.


Re: Cant login, stuck at loading screen

Posted: 2018-07-02 3:31
by Liu Ze_S99

[quote="Goddess"]

Hi there, about this problem have fixed, and we'll try to make sure that server down problem wont happens again.

[/quote]


It happens again. What are you guys doing? Same situation. Similar event. WTF


Re: Cant login, stuck at loading screen

Posted: 2018-07-02 12:58
by Goddess

Hi there, we already checking that problem, and it can login normal, please try use other browser to login.