It is currently 2018-06-25 19:36


Cant login, stuck at loading screen

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tar

  • Posts: 25
  • Joined: 2014-12-31 19:36

Cant login, stuck at loading screen

Post2015-06-25 22:23


Hello whoever there,


can u check i cant login server Server S44,

stuck at loading screen


other server is the same. 2 ppl cant login at the moment.

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wishi

  • Posts: 26
  • Joined: 2015-02-27 6:44

Re: Cant login, stuck at loading screen

Post2015-06-26 5:00

i dont have any problem logging in

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digimage1@yahoo.com

  • Posts: 2
  • Joined: 2015-02-01 17:56

Re: Cant login, stuck at loading screen

Post2015-07-02 13:34

Same here!! Help!! Stuck at login screen too! 

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Ryuonoha

  • Posts: 5
  • Joined: 2015-05-25 0:16

Re: Cant login, stuck at loading screen

Post2015-07-14 2:39

Same here, 12 hours and still can't login. My character is Ryounoha from server S73

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Loay D Ratrout@fb

  • Posts: 3
  • Joined: 2015-05-23 17:06

Re: Cant login, stuck at loading screen

Post2015-07-14 11:51


Same here, 20 hours and still can't login

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Ryuonoha

  • Posts: 5
  • Joined: 2015-05-25 0:16

Re: Cant login, stuck at loading screen

Post2015-07-14 14:58

25hrs and still can't enter the game, lost half of the time of the diamond event and didn't even get a reply, neither here nor to the message to the customer support... and for me, the issue it's only in S73, i made a character in S23 and i can loggin in there, so what's going on? if you dissabled S73 and other servers for some reasons just say it...

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Goddess

  • Posts: 1209
  • Joined: 2014-05-14 5:49

Re: Cant login, stuck at loading screen

Post2015-07-15 12:34

Hi everyone,

Have you refresh the browser or 
clear the cookies and caches in your browser and re-log in  before start the game ?
In our daily test, there are nothing wrong in this server.

If you still have the same problem after doing the steps above, 
please give us the screenshot of this bug (better if there is date and time indicator inside the screenshot)  to this forum or to our e-mail : cs@carolgames.com


Thank you for the information



Best Regards,


Sexy Three Kingdoms Admin Team


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Ryuonoha

  • Posts: 5
  • Joined: 2015-05-25 0:16

Re: Cant login, stuck at loading screen

Post2015-07-15 15:20

The problem is solved, at least for me. It wasn't anything of our side, i already did the clean of the cache and cookies but nothing happened... anyway like i said, at least the issue is solved...

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Spud1990

  • Posts: 2
  • Joined: 2018-06-10 18:57

Re: Cant login, stuck at loading screen

Post2018-06-11 2:33

I've cleared the cache and cookies but still i get stuck at 0% on the loading screen. What should i do?

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Goddess

  • Posts: 1209
  • Joined: 2014-05-14 5:49

Re: Cant login, stuck at loading screen

Post2018-06-14 11:24

Hi there Spud, make sure that your internet connection are in normal, because we have check that all can login normal here. :)

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