Cant login, stuck at loading screen

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Najib Razak_G1
Posts: 25
Joined: 2014-12-31 19:36

Cant login, stuck at loading screen

Post by Najib Razak_G1 » 2015-06-25 22:23


Hello whoever there,


can u check i cant login server Server S44,

stuck at loading screen


other server is the same. 2 ppl cant login at the moment.


wishi
Posts: 26
Joined: 2015-02-27 6:44

Re: Cant login, stuck at loading screen

Post by wishi » 2015-06-26 5:00

i dont have any problem logging in


digimage1@yahoo.com
Posts: 2
Joined: 2015-02-01 17:56

Re: Cant login, stuck at loading screen

Post by digimage1@yahoo.com » 2015-07-02 13:34

Same here!! Help!! Stuck at login screen too!


Ryuonoha
Posts: 5
Joined: 2015-05-25 0:16

Re: Cant login, stuck at loading screen

Post by Ryuonoha » 2015-07-14 2:39

Same here, 12 hours and still can't login. My character is Ryounoha from server S73


Loay D Ratrout@fb
Posts: 3
Joined: 2015-05-23 17:06

Re: Cant login, stuck at loading screen

Post by Loay D Ratrout@fb » 2015-07-14 11:51


Same here, 20 hours and still can't login


Ryuonoha
Posts: 5
Joined: 2015-05-25 0:16

Re: Cant login, stuck at loading screen

Post by Ryuonoha » 2015-07-14 14:58

25hrs and still can't enter the game, lost half of the time of the diamond event and didn't even get a reply, neither here nor to the message to the customer support... and for me, the issue it's only in S73, i made a character in S23 and i can loggin in there, so what's going on? if you dissabled S73 and other servers for some reasons just say it...


User avatar
Goddess
Posts: 1224
Joined: 2014-05-14 5:49

Re: Cant login, stuck at loading screen

Post by Goddess » 2015-07-15 12:34

Hi everyone,

Have you refresh the browser or
clear the cookies and caches in your browser and re-log in before start the game ?
In our daily test, there are nothing wrong in this server.

If you still have the same problem after doing the steps above,
please give us the screenshot of this bug (better if there is date and time indicator inside the screenshot) to this forum or to our e-mail : cs@carolgames.com


Thank you for the information



Best Regards,


Sexy Three Kingdoms Admin Team



Ryuonoha
Posts: 5
Joined: 2015-05-25 0:16

Re: Cant login, stuck at loading screen

Post by Ryuonoha » 2015-07-15 15:20

The problem is solved, at least for me. It wasn't anything of our side, i already did the clean of the cache and cookies but nothing happened... anyway like i said, at least the issue is solved...


Spud1990
Posts: 2
Joined: 2018-06-10 18:57

Re: Cant login, stuck at loading screen

Post by Spud1990 » 2018-06-11 2:33

I've cleared the cache and cookies but still i get stuck at 0% on the loading screen. What should i do?


User avatar
Goddess
Posts: 1224
Joined: 2014-05-14 5:49

Re: Cant login, stuck at loading screen

Post by Goddess » 2018-06-14 11:24

Hi there Spud, make sure that your internet connection are in normal, because we have check that all can login normal here. :)


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